Hello Members of Southern Lakes Credit Union,
Like everyone across the South East Wisconsin, Southern Lakes felt the impact of the pandemic and was put through the fire of COVID-19. A year like 2020 had us step back from our active involvement in the community to first focus to meet your most immediate needs. Since March, we have used our social media and website as an opportunity to communicate with you the most up to date information. Please follow us on social media @solakescu on Facebook, Instagram, and Twitter. Following us on social media will help you stay up to date with valuable information about what is happening at your Credit Union. While we are ready for a positive change in 2021, we will continue to be here for you in the New Year, and will look for ways to serve your needs.
With a New Year comes new initiatives. We are looking for ways to provide more information to our members with mortgage loans via our online account access. We have heard your requests and are working for ways to provide this information. In 2020 we welcomed some new faces in our consumer and mortgage lending teams. We are excited to see them grow in their service to you in 2021. We also added some support in our back office teams. While you don’t usually see their faces, their added support helps to improve our processes which in turn adds to overall service.
Thank you for continuing to be a member of Southern Lakes. We are ready to start a New Year of serving you, and will continue to bring value to your Southern Lakes Membership. At Southern Lakes Credit YOUnion we have been putting “You” our members first since 1935.
Thank you to our Board of Directors who have supported us throughout this year unlike any other. Their dedication to service keeps your Credit Union strong.
I wish you a healthy, happy, and prosperous New Year. Brighter days are ahead, choose to seek out that light of brightness in 2021.
In Service,
Tim Barthel
